Dr. Tricia Scott (PhD, BA (Hons), RMN, RGN, DipN, Cert Ed.), Independent health care research and education consultant, is an academic in the higher education sector and until recently was Principal Lecturer and Programme Director, Doctorate in Health Research at the University of Hertfordshire, United Kingdom, and was previously Senior Research Fellow in the Department of Academic Emergency Medicine at The James Cook University Hospital, Middlesbrough, United Kingdom.Tricia is an experienced mental health and adult nurse, teacher and researcher with a national and international reputation in emergency care. Throughout her clinical career in the emergency department, she experienced many mental health encounters with patients and families and this led her to research this book. In 2003, Tricia was awarded a Ph.D. by Durham University. She is also Consultant Editor of the RCNi Emergency Nurse journal.