Christopher Hood, is a Fellow of All Souls College, Oxford, and was the Gladstone Professor of Government from 2001 to 2014, and Director of the ESRC Public Services research programme from 2004 to 2010. With Andrew Dunsire, he pioneered the development of 'bureaumetrics' from the late 1970s and was a leading commentator on the emergence of 'New Public Management' in the 1990s.
Dr Ruth Dixon, who comes from a natural science background, has worked at the Department of Politics and International Relations, University of Oxford since 2006, playing a key role in the ESRC Public Services Research Programme before becoming a Research Fellow working on this project since 2010.