Customer Value-centered Management

Understanding and Leveraging Value-to-Value, Pricing, Big Data, and Controlling
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Éditeur :

Springer

Paru le : 2025-07-16

This book explores Customer Value-centered Management as a modern corporate approach, emphasizing its dual nature: data-driven yet comprehensive. Facing heightened time pressure and uncertainty, management grapples with decision-making challenges amidst VUCA conditions. While complexity rises, tools...
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À propos


Éditeur

Collection
n.c

Parution
2025-07-16

Pages
348 pages

EAN papier
9783031904967

Andreas Krämer is chairman of exeo Strategic Consulting AG in Bonn and Director of the Value Research Institute (VARI e.V.), Iserlohn, Germany, specializing in price management, CRM, market research, and statistics. With a background in agricultural economics, he founded exeo in 2000, focusing on data-driven marketing decision support. Co-initiator of studies like "Pricing Lab", he has authored numerous articles and books. Thomas Burgartz is Dean of Economics at the University of Europe for Applied Sciences, Germany, and Director of the Value Research Institute (VARI e.V.), Iserlohn, specializing in performance measurement, customer relationship management, and marketing. With an economics background, he has extensive experience in consulting and research, contributing to various publications. Christina Muzzu, M.B.A., M.A., holds degrees from the University of Houston, USA. She teaches Marketing and Corporate Social Responsibility atthe University of Europe for Applied Sciences, Germany, focusing on the impact of digitalization on education. A published author, she brings expertise in marketing, ethics, and education to her teaching role.

Caractéristiques détaillées - droits

EAN PDF
9783031904974
Prix
84,39 €
Nombre pages copiables
3
Nombre pages imprimables
34
Taille du fichier
15073 Ko
EAN EPUB
9783031904974
Prix
84,39 €
Nombre pages copiables
3
Nombre pages imprimables
34
Taille du fichier
20183 Ko

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