Robin Qiu is a full Professor of Information Science at Pennsylvania State University, USA. He teaches a variety of courses including predictive analytics, management science, business process management, decision support systems, project management, enterprise integration, enterprise service computing, software engineering, web-based systems, distributed systems, computer architecture, computer and cyber security, operations research, and system engineering. He holds a Ph.D. in Industrial Engineering and a Ph.D. (minor) in Computer Science both from Pennsylvania State University. Dr. Qiu’s research interests include big data, AI, blockchain & edge computing, data/business analytics, smart service systems, service science, service operations and management, and Web 3.0.