Description du livre
Beyond the usual everyday annoyances and exasperations we all experience in the workplace, pettiness limits careers and opportunities on a broad scale and sometimes crosses the line into criminal behavior.
Based on recent research conducted by SHRM, this groundbreaking book examines the seemingly limitless depths of workplace pettiness - as well as the remarkable heights of creativity it seems to inspire in people - and delivers proven tools for anyone to spot pettiness and deal with it directly. In addition to revealing the root cause of pettiness and what can be done to eliminate it, Dr. Alonso also offers insights into the personal and organizational costs associated with petty behavior and shows how HR can be its most fierce adversary. But perhaps best of all, he shares some of the most incredible true stories about petty behavior in the workplace you'll ever read!
Filled with unforgettable examples, this is essential reading for anyone ready to build a healthier, more productive workplace.