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Summary: Uncommon Service

Review and Analysis of Frei and Morriss' Book
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Paru le : 2014-10-14

The must-read summary of Frances Frei and Anne Morriss' book: "Uncommon Service: How to Win by Putting Customers at the Core of Your Business".This complete summary of the ideas from Frances Frei and Anne Morriss' book "Uncommon Service" shows that it’s not enough to demand that employees deliver a ...
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Description du livre

The must-read summary of Frances Frei and Anne Morriss' book: "Uncommon Service: How to Win by Putting Customers at the Core of Your Business".

This complete summary of the ideas from Frances Frei and Anne Morriss' book "Uncommon Service" shows that it’s not enough to demand that employees deliver a great service. In other words, it is indispensable to design a business model so that all employees deliver excellent service as an everyday occurrence. This summary provides a guideline in five steps to establish the cornerstones for delivering uncommon service on an ongoing basis.

Added-value of this summary:
• Save time
• Understand key concepts
• Expand your knowledge

To learn more, read "Uncommon Service" and discover the key to developing excellence in your business.

À propos

Auteur
BusinessNews Publishing
Éditeur
Business Book Summaries
Collection
n.c
Parution
2014-10-14
Pages
15 pages
EAN papier
9782511042557

Auteur(s) du livre


Defaut-Illustration BusinessNews Publishing

Caractéristiques détaillées - droits

EAN EPUB SANS DRM
9782511018767
Prix
4,99 €
Ce livre est accessible aux handicaps informations d'accessibilité

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