Larry Bossidy is chairman and chief executive officer of Honeywell International, a Fortune 100 diversified technology and manufacturing leader. Earlier in his career he was chief operating officer of General Electric Credit (now GE Capital Corporation), executive vice president and president of GE's Services and Materials Sector and vice chairman of GE. Ram Charan is a highly sought advisor to CEOs and senior executives in companies ranging from start-ups to the Fortune 500, including GE, DuPont, EDS, Universal Studios and Verizon. Dr. Charan has taught at both Harvard Business School and the Kellogg School of Northwestern University. Charles Burck is a freelance writer and editor. Earlier in his career he was an editor at Fortune magazine.