Description du livre
Shows readers how to use Outlook as an effective and powerfulsolution for managing and organizing e-mail messages, schedules,tasks, notes, contacts, and other information as they arespecifically applied in a business settingDiscusses managing and maintaining current customers and how tocontrol customer interactionsExplains the process of using checklists and matching them withOutlook applications-from bulk mailing to planning a telemarketingcampaignAddresses how to build a prospect profile with an action planfor follow-up until the prospect becomes an active customerProvides step-by-step examples on how to set up and useBusiness Contact Manager