Téléchargez le livre : Global Call Center Employees in India

Global Call Center Employees in India

Work and Life between Globalization and Tradition

Éditeur :

Springer Gabler

Paru le : 2015-10-23

Mayank Kumar Golpelwar analyses why Business Process Outsourcing (BPO) units and their young employees found themselves to be the target of severe criticism from India’s middle classes. Using social and organizational psychological frameworks as well as ethnographic and variance analytic research, t...
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Description du livre

Mayank Kumar Golpelwar analyses why Business Process Outsourcing (BPO) units and their young employees found themselves to be the target of severe criticism from India’s middle classes. Using social and organizational psychological frameworks as well as ethnographic and variance analytic research, the author takes a look at the validity of the criticism against the BPO industry. He uses the framework of cultural theories to analyze and present the gap between the mainstream Indian culture and its rapidly emerging and globalized BPO sub-culture.

À propos

Auteur
Mayank Kumar Golpelwar
Éditeur
Springer Gabler
Collection
n.c
Parution
2015-10-23
Pages
214 pages
EAN papier
9783658118662

Auteur(s) du livre


Defaut-Illustration Mayank Kumar Golpelwar
Dr. Mayank Kumar Golpelwar received his Ph.D. at the University of Bremen, Germany. He is teaching international HRM, cross-cultural management and organizational behavior at the University of Bayreuth and at the City University of Applied Sciences in Bremen.   

Caractéristiques détaillées - droits

EAN PDF
9783658118679
Prix
52,74 €
Nombre pages copiables
2
Nombre pages imprimables
21
Taille du fichier
1731 Ko
Ce livre est accessible aux handicaps informations d'accessibilité

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