Robert L. Williams, Jr. is Assistant Professor of Marketing in the Sigmund Weis School of Business at Susquehanna University, USA, after spending 20 years as a practitioner in Fortune 50/500 companies. His current academic research interests focus on competitive advantage, branding, innovation, higher education, and gastro-tourism.Helena A. Williams is a Partner at Mar-Kadam Associates, LLC, a firm that specializes in branding in service industries and entrepreneurial ventures. She has 25 years of experience in entrepreneurial management and her research interests include gastro-tourism development, branding, and emerging markets.