ADRIAN N. CARR is Principal Research Fellow in the School of Social, Community and Organizational Studies at the University of Western Sydney, Australia. His main research interest is the application of insights from Psychology and Sociology in order to provide a critical understanding of human behaviour in formal organizations.CHERYL A. LAPP has a Masters of Education in Adult and Higher Education degree and a Bachelor of Commerce degree from the University of Alberta, Canada. She is also a Canadian Certified Human Resource Professional who has been an instructor, researcher and practitioner of organizational leadership, followership, management and change for more than 20 years in universities and the telecommunications industry. As President and Principal Consultant for Labyrinth Consulting, she has co-researched and co-authored numerous manuscripts published and presented around the world.