Andrew Bettany is a Microsoft Most Valuable Professional (MVP), recognized for his Windows expertise, and a member of the Microsoft Springboard Technical Expert Panel.As leader of the IT Academy at the University of York, UK and Microsoft Certified Trainer, Andrew delivers learning and consultancy to businesses on a number of technical areas including Windows deployment and troubleshooting. He has created and manages the "IT Masterclasses" series of short intensive technical courses, www.itmasterclasses.com, run through his own training company Deliver IT Training Ltd.Passionate about learning and helping others he frequently donates his time to work with Microsoft. He is a frequent speaker and proctor at TechEd conferences worldwide. In 2011 he delivered a "train the trainer" class in earthquake-hit Haiti to help the community rebuild their technology skills and returned again in November 2013 to deliver a second bootcamp.Very active on social media, Andrew can be found on LinkedIn Facebook and Twitter. He lives in a village just outside of the beautiful city of York in Yorkshire (UK).