Felicity Brand, Open Strategy Partners. Felicity has more than ten years of experience as a writer and technical communicator. She spent the ten years before that as a business analyst. She has spent much of her career writing a variety of technical content for internal and external consumption—from online help to manuals, release notes, and in-house product training webinars, to web content and white papers. Felicity has a special knack for designing visuals and illustrations and a passion for clearly communicating technical concepts.
Heather McNamee, Open Strategy Partners. Heather is a technical communications professional with an M.Sc. in Learning and Technology. By using her marketing skills for good, she enables the right audiences to find, learn, and get the most out of the products they love. She loves working with subject-matter experts to distill their knowledge so newcomers can be successful. Since 2008, she’s developed hundreds of hours of documentation, learning, and certification materials to facilitate open-source technology and product adoption.
Jeffrey A. “jam” McGuire, keynote speaker, Partner at Open Strategy Partners. Jeffrey helps organizations communicate and grow, finding and telling the stories that connect their technologies with the value they deliver. He builds on more than a dozen years of experience and a strong following at the intersection of open source software, business, and culture. His approach to technology marketing—sharing the human context of complex technology solutions, for example, celebrating their creators’ expertise and success—has left its mark in business and open source communities.