Jennifer Johs-Artisensi is Professor and the Academic Program Director for the Health Care Administration Program at the University of Wisconsin-Eau Claire, and Director of the National Emerging Leadership Summit. She has a master’s degree in public health and a Ph.D. in health psychology and behavioral medicine. She has worked as both a practitioner and a consultant in settings across the care continuum. Her research interests include resident-focused care, “culture change” and quality of life in long-term care, health care policy, health and long-term care management, health care administration education, and leadership development. In the USA, she has served the National Association of Long Term Care Administrator Boards (NAB), as Education and Continuing Education Committee Chairs for several years, and currently as Secretary of the NAB Executive Committee. She developed an online preceptor training course for NAB, which is used nationwide. She has earned several honors for both her research and service in long-term care, including several Distinguished and Best Paper awards for research on developing educational models to best prepare future long-term care administrators and delivering quality care. She has also received the Leon Brachman Award for Community Service, and faculty awards for excellence in service-learning, creativity and innovation, and outstanding teaching.Kevin Hansen is Associate Professor and Chair of the Department of Health Care Administration and Public Health at Bellarmine University. His research primarily focuses on quality of care and quality of life in nursing homes, as well as abuse and neglect of vulnerable adults and substitute decision-making with powers of attorney, health care directives, and guardianships and conservatorships. Dr. Hansen has taught courses related to health law and policy, quality improvement in long-term care organizations, leadership in health care settings, ethical and legal issues in aging, elder abuse and neglect, legal issues within health care administration, risk management in health care, and long-term care facility operations. Dr. Hansen has previously taught at the University of Wisconsin-Eau Claire and at the University of South Florida. He has worked as an attorney and ombudsman specialist with the Minnesota Ombudsman Office for Mental Health and Developmental Disabilities, and as an attorney and victim advocate at the ElderCare Rights Alliance. Kevin has worked in the areas of elder and disability law conducting research and pursuing legislative reform in Minnesota. Dr. Hansen earned his Ph.D. in Aging Studies from the University of South Florida, a Juris Doctor from the William Mitchell College of Law, and a Master of Laws in Elder Law from the Stetson University College of Law.