The must-read summary of Jan Carlzon’s book: “Moments of Truth: New Strategies for Today’s Customer-Driven Economy”. This complete summary of the ideas from Jan Carlzon’s book “Moments of Truth” shows how the best way of delivering consistently high-quality moments of...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Peter Killing, Thomas Malnight and Tracey Keys' book: "Must-Win Battles: How to Win Them, Again and Again".This complete summary of the ideas from Peter Killing, Thomas Malnight and Tracey Keys' book "Must-Win Battles" shows that there are three...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Les McKeown's book: "Predictable Success: Getting Your Organization on the Growth Track - and Keeping It There".This complete summary of the ideas from Les McKeown's book "Predictable Success" shows that every business goes through regular and...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Pamela Harper's book: "Preventing Strategic Gridlock: Leading Over, Under & Around Organizational Jams to Achieve High Performance Results".This complete summary of the ideas from Pamela Harper's book "Preventing Strategic Gridlock" shows...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Keith Eades and Robert Kear's book: "The Solution-Centric Organization: Transform Your Revenue Engine to Market and Sell High Value Solutions".This complete summary of Keith Eades and Robert Kear's book "The Solution-Centric Organization" shows...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Jody Gittell's book: "The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance".This complete summary of the ideas from Jody Gittell's book "The Southwest Airlines Way" tells the standout success story of the US...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Michael Raynor's book: "The Strategy Paradox: Why Committing to Success Leads to Failure (and What to Do About It).This complete summary of the ideas from Michael Raynor's book "The Strategy Paradox" shows that whenever you develop a strategy to...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Ed Michaels, Helen Handfield-Jones and Beth Axelrod's book: "The War for Talent: Surviving in the Era of Competitive Recruiting".This complete summary of the ideas from Ed Michaels, Helen Handfield-Jones and Beth Axelrod's book "The War for...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Paul Pilzer's book: "The Wellness Revolution: How to Make a Fortune in the Next Trillion Dollar Industry".This complete summary of the ideas from Paul Pilzer's book "The Wellness Revolution" shows how the next big thing is set to be the wellness...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Mark Huselid, Brian Becker and Richard Beatty's book: "The Workforce Scorecard: Managing Human Capital to Execute Strategy".This complete summary of the ideas from Mark Huselid, Brian Becker and Richard Beatty's book "The Workforce Scorecard"...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Sydney Finkelstein, Jo Whitehead and Andrew Campbell's book: "Think Again: Why Good Leaders Make Bad Decisions and How to Keep it from Happening to You".This complete summary of the ideas from Sydney Finkelstein, Jo Whitehead and Andrew...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Tom Hurson's book: "Think Better: Your Company's Future Depends on It...and So Does Yours".This complete summary of the ideas from Tom Hurson's book "Think Better" shows how success in your personal or professional life is not so much a function...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Michael Mauboussin's book: "Think Twice: Harnessing the Power of Counterintuition".This complete summary of the ideas from Michael Mauboussin's book "Think Twice" reveals the reasons why people sometimes make bad decisions. In his book, the...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Kevin Maney's book: "Trade-Off: Why Some Things Catch On, and Others Don't".This complete summary of the ideas from Kevin Maney's book "Trade-Off" shows that all of us as consumers are constantly making a choice between products which offer high...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Gerard Tellis and Peter Golder's book: "Will and Vision: How Latecomers Grow to Dominate Markets".This complete summary of the ideas from Gerard Tellis and Peter Golder's book "Will and Vision" raises an interesting question: “Is it better to be...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of James Citrin's book: "Zoom: How 12 Exceptional Companies Are Navigating the Road to the Next Economy".This complete summary of the ideas from James Citrin's book "Zoom" shows that in order to succeed and excel in the emerging economy, business...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Mark Thompson and Brian Tracy's book: "Now, Build a Great Business!: 7 Ways to Maximize Your Profit in Any Market".This complete summary of the ideas from Mark Thompson and Brian Tracy's book "Now, Build a Great Business!" shows that now is the...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Joe Calhoon's book: "The 1 Hour Plan for Growth: How a Single Sheet of Paper Can Take Your Business to the Next Level".This complete summary of the ideas from Joe Calhoon's book "The 1 Hour Plan for Growth" shows that many businesses and...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Stephen Covey's book: "The 8th Habit: From Effectiveness to Greatness".This complete summary of the ideas from Stephen Covey's book "The 8th Habit" presents the updated version of the author's previous book "The 7 Habits of Highly Effective...

Editeur : Business Book Summaries
Parution : 2014-11-12

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The must-read summary of Shep Hyken's book: "The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience".This complete summary of the ideas from Shep Hyken's book "The Amazement Revolution" shows that customer...

Editeur : Business Book Summaries
Parution : 2014-11-12

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