Ebooks de Beatriz Muñoz-Seca en PDF et EPUB

2 Livre(s)
Télécharger le livre : How to Get Things Right
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How to Get Things Right
Beatriz Muñoz-Seca
In How to Make Things Happen, we learnt that knowledge is the fundamental driver of service efficiency.In this new book, the author follows four very different companies in the finance, gas and tourism sectors as they implement the Service Problem Driven Management...

Editeur : Palgrave Macmillan
Parution : 2019-06-11

PDF, ePub

36,91 €
Télécharger le livre : How to Make Things Happen
Ajouter à ma liste d'envies
How to Make Things Happen
Beatriz Muñoz-Seca
This book offers models and frameworks to analyze your service delivery systems as a whole. It presents the framework to solve customer problems by delivering the right knowledge at the right time to the right place and take advantage of the efficiency that technology...

Editeur : Palgrave Macmillan
Parution : 2017-08-21

PDF, ePub

36,91 €