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Biographie et livres de Chris Daffy

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Chris Daffy was the founder of The Marketing Group, The Academy of Service Excellence and The Leadership Forum. In 2007 he was made a Companion of the Institute of Customer Service.
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Creating Customer Loyalty

Chris Daffy


Kogan Page

2019-04-03

ePub

Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced...

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