Ebooks de Colin Shaw en PDF et EPUB

2 Livre(s)
Télécharger le livre : The Intuitive Customer
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The Intuitive Customer
Ryan Hamilton , Colin Shaw
Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you...

Editeur : Palgrave Macmillan
Parution : 2016-08-20

PDF, ePub

58,01 €
Télécharger le livre : Revolutionize Your Customer Experience
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Revolutionize Your Customer Experience
Colin Shaw
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become...

Editeur : Palgrave Macmillan
Parution : 2004-09-22

PDF

39,02 €