Ebooks de Kevin Robson en PDF et EPUB

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Service-Ability
Kevin Robson
Times have changed. Long gone are our days of being kings of the manufacturing industry, we are now immersed in the world of ‘service’ where the relationship between an organization and the customer is an integral part of the "product" offering. The nation is suffering...

Editeur : Wiley
Parution : 2012-11-12

PDF, ePub

25,99 €