Ebooks de Kristin Baird en PDF

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Télécharger le livre : Customer Service in Health Care
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Customer Service in Health Care
Kristin Baird
Research confirms that it is six times more costly to attract anew customer than it is to retain an existing one. Creating a culture of service excellence requires planning,preparation, and persistence. Customer Service in HealthCare is designed to provide readers with...

Editeur : Jossey-Bass
Parution : 2014-07-25
Collection : J-B AHA Press
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