Télécharger le livre :  Service Quality in Indian Hospitals
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This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private...

Editeur : Springer
Parution : 2017-10-18
Collection : Advances in Theory and Practice of Emerging Markets
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