Télécharger le livre :  Lead, Sell, or Get Out of the Way
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In Lead, Sell, or Get Out of the Way, Ron Karr outlines a repeatable process based on the powerful idea that great sellers lead relationships in the same way that great leaders sell ideas. This customer-focused mindset is the key to Ron Karr's proven leadership selling...

Editeur : Wiley
Parution : 2009-04-03

PDF, ePub

16,99
Télécharger le livre :  The Complete Idiot's Guide to Great Customer Service
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You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great...

Editeur : Dk
Parution : 2003-01-13

ePub

6,99