Ebooks de Sara Orthaber en PDF et EPUB

1 Livre(s)
Télécharger le livre : (Im)politeness at a Slovenian Call Centre
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(Im)politeness at a Slovenian Call Centre
Sara Orthaber
This volume covers the field of linguistic (im)politeness in a particular mediated, customer-oriented setting. It is the first book to do so across telephone, email and social media. It offers key insights into a unique customer service setting through authentic and...

Editeur : Springer
Parution : 2023-10-02
Collection : Advances in (Im)politeness Studies
PDF, ePub

116,04 €