Ebooks de Spring H. Han en PDF et EPUB

3 Livre(s)
Télécharger le livre : A New Approach to Resilient Hospitality Management
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A New Approach to Resilient Hospitality Management
Spring H. Han , Yoshinori Hara , Senko Ikenobo
This book includes lessons and insights from the hospitality management approach of Japanese sustainable organizations, as well as philosophical underpinnings and numerous business practice examples. The "Japanese manner" of providing customer service and hospitality is...

Editeur : Springer
Parution : 2022-04-26

PDF, ePub

116,04 €
Télécharger le livre : The Future of Service Post-COVID-19 Pandemic, Volume 2
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The Future of Service Post-COVID-19 Pandemic, Volume 2
Spring H. Han , Jungwoo Lee
This book adds to the discussion from Volume 1 by providing insights and stimulating new thinking about the changing nature of services and marketing, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing...

Editeur : Springer
Parution : 2021-02-10

PDF, ePub

94,94 €
Télécharger le livre : The Future of Service Post-COVID-19 Pandemic, Volume 1
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The Future of Service Post-COVID-19 Pandemic, Volume 1
Spring H. Han , Jungwoo Lee
This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service...

Editeur : Springer
Parution : 2021-02-08
Collection : The ICT and Evolution of Work
PDF, ePub

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