Tous les ebooks de la collection "INSEAD Business Press" - Palgrave Macmillan

2 Livre(s)
Télécharger le livre : Global Cosmopolitans
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Global Cosmopolitans
L. Brimm
As globalization creates the need for leaders who transcend national borders, this book provides an insider's view of what makes them special. This is the first book to present a framework for understanding this fast-growing and influential group and it...

Editeur : Palgrave Macmillan
Parution : 2010-09-17
Collection : INSEAD Business Press
PDF

49,57 €
Télécharger le livre : Service is Front Stage
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Service is Front Stage
J. Teboul
This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to...

Editeur : Palgrave Macmillan
Parution : 2006-09-29
Collection : INSEAD Business Press
PDF

52,74 €