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Research confirms that it is six times more costly to attract anew customer than it is to retain an existing one. Creating a culture of service excellence requires planning,preparation, and persistence. Customer Service in HealthCare is designed to provide readers with...
Editeur :
Jossey-Bass
Parution :
2014-07-25
Collection :
J-B AHA Press
PDF
Offre spéciale
-10%
69,95€
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Frequently misdiagnosed or overlooked, thyroid disease can be subtle and insidious, accounting for a range of symptoms including depression, fatigue, weight gain, insomnia, dry skin and thinning hair. Yet, once correctly diagnosed, it is very treatable. This book...
Editeur :
Sheldon Press
Parution :
2014-07-17
ePub
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Chronic Fatigue Syndrome (CFS/ME) affects around 250,000 people in the UK, and an estimated one million in the USA. With a characteristic profile of severe exhaustion, flu-like symptoms, and unrefreshing sleep, it has no cure, but often improves with treatment and...
Editeur :
Sheldon Press
Parution :
2014-07-17
ePub
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NEW UPDATED VERSION NOW SUITABLE FOR ALL DEVICESA third of the population sleep badly, but now THE SLEEP BOOK's revolutionary five-week plan means that you don't have to be one of them.Using a blend of mindfulness and new ACT therapy techniques, Dr Guy shares his unique...
Editeur :
Orion
Parution :
2014-07-17
ePub
Offre spéciale
-50%
5,99€
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The reassuring guide to a happy, healthy pregnancy This new edition offers soon-to-be moms and dads detailed, friendly information on preparing and planning for pregnancy. You'll find guidance on the basics, as well as special considerations like age, multiple births,...
Editeur :
For Dummies
Parution :
2014-07-08
PDF, ePub
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Osteoarthritis: The Facts helps patients and their carers better understand the condition, empowering patients with the knowledge and skills to actively take charge of their own health by knowing as much as they can about osteoarthritis, and finding out how this can be...
Editeur :
OUP Oxford
Parution :
2014-07-03
PDF
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Osteoarthritis: The Facts helps patients and their carers better understand the condition, empowering patients with the knowledge and skills to actively take charge of their own health by knowing as much as they can about osteoarthritis, and finding out how this can be...
Editeur :
OUP Oxford
Parution :
2014-07-02
ePub
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Nutrition is a topic of wide interest and importance. In spite of growing understanding of the underlying biochemistry, and health campaigns such as 'five-a-day', increasing obesity and reported food allergies and eating disorders, as well as the widely advertised...
Editeur :
OUP Oxford
Parution :
2014-06-26
ePub
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Nutrition is a topic of wide interest and importance. In spite of growing understanding of the underlying biochemistry, and health campaigns such as 'five-a-day', increasing obesity and reported food allergies and eating disorders, as well as the widely advertised...
Editeur :
OUP Oxford
Parution :
2014-06-26
PDF
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Based on the author's decades of experience as a physiotherapist, and his expertise in treating pain and mobility problems, this compact but comprehensive book shows you exactly how to improve and maintain the four vital knee functions:* muscular strength*...
Editeur :
Sheldon Press
Parution :
2014-06-19
ePub
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"Before I started juicing, I was overweight and on medication to treat an autoimmune disease. By drinking only fresh vegetable and fruit juices while making my film, Fat, Sick & Nearly Dead, I lost the weight, got off those drugs and started feeling better than ever! To...
Editeur :
Hodder & Stoughton
Parution :
2014-06-19
ePub
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This book will guide you through creating your own liquid and bar soap. Design and create bars of soap using traditional methods that incorporate moisturising oils and butters, and make fun and funky glycerine soaps that look almost too fabulous to use. If you...
Editeur :
Robinson
Parution :
2014-06-19
ePub
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One of The Atlantic's Best Food Books of 2014: fifty ways to be an enlightened carnivore, while taking better care of our planet and ourselves, from the founder of Slow Food USA. We have evolved as meat eaters, proclaims Patrick Martins, and it's futile to deny it. But,...
Editeur :
Little, Brown and Company
Parution :
2014-06-10
ePub
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Girls and women of all ages have never been more unhappy with their bodies. And research shows that slim women are often no more satisfied with their bodies than overweight ones. Forty years after the debut of body politics, fat is more of a feminist issue than ever.So...
Editeur :
Piatkus
Parution :
2014-06-05
ePub
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If you or someone you love has been diagnosed with cancer, you want to do everything possible to beat the disease. But with so much conflicting advice and so many options available, how do you decide on the best treatment plan for you?In this major new book, Professor...
Editeur :
Ebury Digital
Parution :
2014-06-05
ePub
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'If you are hungry for truth and beauty, read this book' Roisin Ingle, The Irish Times'A demonstration of a will to live that is breathtaking ... a work of documentary poetry ... an extraordinary read' The Herald'An unforgettable read about what it means to be alive'...
Editeur :
Hachette Books Ireland
Parution :
2014-06-05
ePub
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Written by ex-Commando and dad of three Neil Sinclair, this no-nonsense manual is a must-have for every man about to embark on his greatest mission: fatherhood.With straightforward and practical advice for all new recruits, from early reconnaissance right up to the...
Editeur :
Yellow Kite
Parution :
2014-06-05
ePub
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One in nine women in Western society will be diagnosed with breast cancer at some point in their lives, making it vital to learn healthy eating strategies to prevent the disease developing.Nutrition is a key tool towards recovery - working with your doctor to build your...
Editeur :
Penguin
Parution :
2014-05-29
ePub
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Are mealtimes with your kids a source of frustration? Ever wonder how on earth to get them to eat the recommended five servings of fruits and veggies per day (or even per week)? The 7 Secrets of Raising Happy Eaters is a practical and engaging guide for parents eager to...
Editeur :
Piatkus
Parution :
2014-05-27
ePub
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Power up your day with a daily dose of chia! Omega-3 fatty acids and fiber are the superstars of cardiovascular health, and chia seeds contain them both in spades. They're also great sources of iron, calcium, magnesium, and zinc, and have been linked to better...
Editeur :
For Dummies
Parution :
2014-05-27
PDF, ePub
Offre spéciale
-23%
18,20€
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