The must-read summary of Frederick Newell's book: "Loyalty.Com: Customer Relationship Management in the New Era of Internet Marketing".This complete summary of the ideas from Frederick Newell's book "Loyalty.Com" shows how Customer Relationship Management is the process...

Editeur : Business Book Summaries
Parution : 2014-09-29

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The must-read summary of Robert Scoble and Shel Israel's book: "Naked Conversations: How Blogs Are Changing the Way Businesses Talk with Customers".This complete summary of the ideas from Robert Scoble and Shel Israel's book "Naked Conversations" shows how blogs changed...

Editeur : Business Book Summaries
Parution : 2014-09-29

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The must-read summary of Kevin Kelly's book: "New Rules for the New Economy: 10 Radical Strategies for a Connected World".This complete summary of the ideas from Kevin Kelly's book "New Rules for the New Economy" shows how our world is now focused on connectivity.The...

Editeur : Business Book Summaries
Parution : 2014-09-29

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The must-read summary of James Tamm and Ronald Luyet's book: "Radical Collaboration: Five Essential Skills to Overcome Defensiveness and Build Successful Relationships".This complete summary of the ideas from James Tamm and Ronald Luyet's book "Radical Collaboration"...

Editeur : Business Book Summaries
Parution : 2014-09-29

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The must-read summary of Jim McCann's book: "Stop and Sell the Roses: Lessons from Business and Life from the CEO of 1-800-FLOWERS".This complete summary of the ideas from Jim McCann's book "Stop and Sell the Roses" reveals the secrets to McCann's success: warm human...

Editeur : Business Book Summaries
Parution : 2014-09-29

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The must-read summary of Ivan Misner and Michelle Donovan's book: "The 29% Solution: 52 Weekly Networking Success Strategies".This complete summary of the ideas from Ivan Misner and Michelle Donovan's book "The 29% Solution" shows how only about 29% of businesses know...

Editeur : Business Book Summaries
Parution : 2014-09-29

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The must-read summary of Steve Kaplan's book: "Bag the Elephant: How to Win and Keep Big Customers". This complete summary of the ideas from Steve Kaplan's book "Bag the Elephant" shows the merits of acquiring and retaining big clients to grow your business. In fact,...

Editeur : Business Book Summaries
Parution : 2013-02-15

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The must-read summary of Michael Cunningham's book: "B2B: How To Build a Profitable E-Commerce Strategy". This complete summary of the ideas from Michael Cunningham's book "B2B" shows that there are huge advantages in B2B e-commerce that have come about thanks to the...

Editeur : Business Book Summaries
Parution : 2013-02-15

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The must-read summary of Carmine Gallo's book: "The Presentation Secrets of Steve Jobs".This complete summary of the ideas from Carmine Gallo's book "The Presentation Secrets of Steve Jobs" exposes the technique behind Steve Jobs' memorable...

Editeur : Business Book Summaries
Parution : 2013-02-15

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The must-read summary of Dale Carnegie's book "How to win Friends and Influence People:The All-Time Classic Manual of People Skills"This complete summary of the ideas from Dale Carnegie's book "How to Win Friends and Influence People" shows that no...

Editeur : Business Book Summaries
Parution : 2013-02-15

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The must-read summary of Noah Goldstein, Steve Martin and Robert Cialdini's book: "Yes! 50 Scientifically Proven Ways To Be Persuasive".This complete summary of the ideas from Noah Goldstein, Steve Martin and Robert Cialdini's book "Yes! 50 Scientifically Proven Ways to...

Editeur : Business Book Summaries
Parution : 2013-02-15

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The must-read summary of Guy Kawasaki's book: "Enchantment:The Key to Attracting People to Your Company".This complete summary of the ideas from Guy Kawasaki's book "Enchantment" shows that even if you have an insanely great mousetrap, the world will not beat a path to...

Editeur : Business Book Summaries
Parution : 2013-02-15

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The must-read summary of Lewis Carbone's book: "Clued In: How to Keep Customers Coming Back Again and Again".This complete summary of the ideas from Lewis Carbone's book "Clued In" shows how all businesses exist for two reasons: to make money and to win customers. In...

Editeur : Business Book Summaries
Parution : 2013-02-15

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The must-read summary of Gary Millet and Blaine Millet's book: "Creating and Delivering Totally Awesome Customer Experiences:The Art and Science of Customer Experience Mapping”.This complete summary of the ideas from Gary Millet and Blaine Millet's book "Creating and...

Editeur : Business Book Summaries
Parution : 2013-02-15

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The must-read summary of John C. Maxwell's book: "Everyone Communicates, Few Connect: What the Most Effective Leaders Do Differently".This complete summary of the ideas in John C. Maxwell's book "Everyone Communicates, Few Connect" highlights the importance of...

Editeur : Business Book Summaries
Parution : 2013-02-15

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The must-read summary of Barry Farber and Joyce Wycoff's book: "Breakthrough Selling: Customer-Building Strategies from the Best in the Business".This complete summary of the ideas from Barry Farber and Jocye Wycoff's book "Breakthrough Selling" shows that many people...

Editeur : Business Book Summaries
Parution : 2013-02-15

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The must-read summary of Jeff Thull's book: "Exceptional Selling: How the Best Connect and Win in High Stakes Sales".This complete summary of the ideas from Jeff Thull's book "Exceptional Selling" shows that the days of using canned or memorised sales pitches to make...

Editeur : Business Book Summaries
Parution : 2013-02-15

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The must-read summary of Roger Blackwell and Kristina Stephan's book: "Customers Rule!: Why the e-Commerce Honeymoon is Over and Where Winning Businesses Go From Here.This complete summary of the ideas from Roger Blackwell and Kristina Stephan's book "Customers Rule!"...

Editeur : Business Book Summaries
Parution : 2013-02-15

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The must-read summary of Joseph Jaffe's book: "Flip the Funnel: How to Use Existing Customers to Gain New Ones". This complete summary of the ideas from Joseph Jaffe's book "Flip the Funnel" shows that using the traditional sales funnel, businesses worldwide spend...

Editeur : Business Book Summaries
Parution : 2013-02-15

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The must-read summary of Richard Laermer and Michael Prichinello's book: "Full Frontal PR: Getting People Talking About You, Your Business or Your Product".This complete summary of the ideas from Richard Laermer and Michael Prichinello's book "Full Frontal PR" reveals...

Editeur : Business Book Summaries
Parution : 2013-02-15

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