Ebooks de Bernd Stauss en PDF et EPUB

4 Livre(s)
Télécharger le livre : Psychology of Gift-Giving
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Psychology of Gift-Giving
Bernd Stauss
Gift-giving is an economically significant area of consumer behavior. For we are constantly buy gifts: for Christmas and Mother’s Day, for birth and baptism, for the start of school and exams, for engagements and weddings, for birthdays or as souvenirs. Moreover,...

Editeur : Springer
Parution : 2023-01-04

PDF, ePub

31,64 €
Télécharger le livre : Das perfekte Geschenk
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Das perfekte Geschenk
Bernd Stauss
Werden Sie zum Geschenke-Profi! Dieses wissenschaftlich fundierte, kurzweilige Sachbuch hilft Ihnen, die Psychologie des Schenkens zu verstehen und anzuwenden. Und da gibt es viel zu entdecken und zu verbessern, denn wir alle praktizieren lebenslang ein bestimmtes...

Editeur : Springer
Parution : 2021-09-01

PDF, ePub

14,78 €
Télécharger le livre : Effective Complaint Management
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Effective Complaint Management
Wolfgang Seidel , Bernd Stauss
This practice- and research-based book caters to the needs of executive managers who see customer satisfaction as their primary goal. The authors identify the need for an effective complaint management strategy that prevents the loss of dissatisfied customers....

Editeur : Springer
Parution : 2019-01-31
Collection : Management for Professionals
PDF, ePub

94,94 €
Télécharger le livre : Services Science
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Services Science
Kai Engelmann , Anja Kremer , Achim Luhn , Bernd Stauss
The service sector has dominated advanced economies for years. In many countries, it accounts for more than 70% of gross domestic product, and approximately the same percentage of all employees work in this sector. To reflect the economic relevance of the service...

Editeur : Springer
Parution : 2007-10-15

PDF

52,74 €