Ebooks de Wolfgang Seidel en PDF et EPUB

1 Livre(s)
Télécharger le livre : Effective Complaint Management
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Effective Complaint Management
Wolfgang Seidel , Bernd Stauss
This practice- and research-based book caters to the needs of executive managers who see customer satisfaction as their primary goal. The authors identify the need for an effective complaint management strategy that prevents the loss of dissatisfied customers....

Editeur : Springer
Parution : 2019-01-31
Collection : Management for Professionals
PDF, ePub

94,94 €