Télécharger le livre :  The Effortless Experience
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A new breakthrough idea about how to win customer loyalty from Matthew Dixon, the bestselling author of The Challenger SaleEveryone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if...

Editeur : Penguin
Parution : 2013-09-12

ePub

14,99