Ebooks de Rick DeLisi en PDF et EPUB

2 Livre(s)
Télécharger le livre : Digital Customer Service
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Digital Customer Service
Rick Delisi , Dan Michaeli
Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent ofDigital Customer Service (DCS) promises...

Editeur : Wiley
Parution : 2021-09-01

PDF, ePub

21,99 €
Télécharger le livre : The Effortless Experience
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The Effortless Experience
Rick Delisi , Matthew Dixon , Nicholas Toman
A new breakthrough idea about how to win customer loyalty from Matthew Dixon, the bestselling author of The Challenger SaleEveryone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if...

Editeur : Penguin
Parution : 2013-09-12

ePub

14,99 €