Télécharger le livre :  Eight Steps to Sustainable Organizational Learning
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This book describes the journey of developing and implementing a global knowledge sharing strategy at the multinational project development and construction company Skanska. The strategy described is based on a “people-to-people” approach and covers four different...

Editeur : Springer
Parution : 2015-05-06
Collection : Management for Professionals
PDF, ePub

52,74
Télécharger le livre :  Personal and Organizational Excellence through Servant Leadership
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This book provides an evidence-based actionable framework and measure of servant leadership to help management practitioners build effective and ethical workplaces. It explains the reasons why the best workplaces such as Starbucks, Southwest Airlines, Ritz-Carlton and...

Editeur : Springer
Parution : 2015-04-29
Collection : Management for Professionals
PDF, ePub

52,74
Télécharger le livre :  Service Parts Planning with SAP SCM™
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This book focusses on the after sales business and  presents the Service Parts Planning (SPP) solution which was developed by SAP in a joint effort with Caterpillar and Ford in order to address the specific planning problems of service parts. The book explains the...

Editeur : Springer
Parution : 2015-04-21
Collection : Management for Professionals
PDF, ePub

63,29
Télécharger le livre :  Enterprise Governance of Information Technology
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Featuring numerous case examples from companies around the world, this second edition integrates theoretical advances and empirical data with practical applications, including in-depth discussion on the COBIT 5 framework which can be used to build, measure and audit...

Editeur : Springer
Parution : 2015-03-04
Collection : Management for Professionals
ePub

89,66
Télécharger le livre :  Applied Psychology for Project Managers
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This book offers an essential manual for project managers, project management offices (PMO’s), trainers and consultants, addressing the psychological side of project management. Written by leading scholars in organizational psychology and by top experts in project...

Editeur : Springer
Parution : 2015-02-24
Collection : Management for Professionals
ePub

49,57
Télécharger le livre :  Entrepreneurs in Family Business Dynasties
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This book is a longitudinal story of seven Italian-Australian family business dynasties, spanning over a hundred years across three generations, and starting with the founding generation who migrated to Australia in the first half of the 20th century. With hard work and...

Editeur : Springer
Parution : 2015-02-23
Collection : Management for Professionals
ePub

52,74
Télécharger le livre :  The Scrum Culture
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This book is a guide for managers, Scrum Masters and agile coaches who are interested in agile organizational methods and who are planning to introduce Scrum at their own company. Scrum is not only a product development framework but can also be used to structure...

Editeur : Springer
Parution : 2015-01-08
Collection : Management for Professionals
ePub

84,39
Télécharger le livre :  Managing Business Integrity
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This book deals with the highly complex but exciting subject of corporate fraud and corruption, which has since become the cops and robbers game of the 21st century: accounting fraud, embezzlement, bribery and many other forms of corruption and non-compliance cause...

Editeur : Springer
Parution : 2015-01-08
Collection : Management for Professionals
ePub

52,74
Télécharger le livre :  Social - Local - Mobile
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n the future, shopping will be greatly influenced by a combination of localization issues, mobile internet at the point of sale, and use of social networks. This book focuses on the ‘SoLoMo synergies’ that arise from this paradigm shift in future shopping, which also...

Editeur : Springer
Parution : 2014-11-20
Collection : Management for Professionals
ePub

52,74
Télécharger le livre :  From Idea to Innovation
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The book assists in bringing together the three stakeholders of an innovation – inventor, decision maker and organization. These stakeholders have conflicting requirements and the book offers advice on how and by what methods they can communicate and the...

Editeur : Springer
Parution : 2014-10-20
Collection : Management for Professionals
ePub

52,74
Télécharger le livre :  Applied Asset and Risk Management
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This book is a guide to asset and risk management from a practical point of view. It is centered around two questions triggered by the global events on the stock markets since the middle of the last decade: -  Why do crashes happen when in theory they should not? -  How...

Editeur : Springer
Parution : 2014-10-20
Collection : Management for Professionals
ePub

73,84
Télécharger le livre :  Internet-Based Customer Value Management
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Customer value management is a managerial approach in which customers are perceived as the company’s asset, the value of which may be measured and increased through the organization of processes around customer relationships. This book deals with the topic of managing...

Editeur : Springer
Parution : 2014-10-16
Collection : Management for Professionals
ePub

52,74
Télécharger le livre :  Human Resource Management Practices
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This book is designed to help practitioners and academics to assess the added value of HR practices. It provides hands-on recommendations for choosing effective means to manage HR and specific suggestions aimed at facilitating the measurement of HR practices’ impact on...

Editeur : Springer
Parution : 2014-09-26
Collection : Management for Professionals
ePub

52,74
Télécharger le livre :  Cloud Computing and ROI
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This book develops an IT strategy for cloud computing that helps businesses evaluate their readiness for cloud services and calculate the ROI. The framework provided helps reduce risks involved in transitioning from traditional “on site” IT strategy to virtual “cloud...

Editeur : Springer
Parution : 2014-08-20
Collection : Management for Professionals
ePub

79,11
Télécharger le livre :  Driving Service Productivity
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In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for service businesses there is a clear need to be “productive”, but it is far less clear what this exactly means.In this book,...

Editeur : Springer
Parution : 2014-08-14
Collection : Management for Professionals
ePub

52,74
Télécharger le livre :  Transaction Cost Management
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All organizations, institutions, business processes, markets and strategies have one aim in common: the reduction of transaction costs. This aim is pursued relentlessly in practice, and has been perceived to bring about drastic changes, especially in the recent global...

Editeur : Springer
Parution : 2014-08-07
Collection : Management for Professionals
PDF, ePub

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Télécharger le livre :  Strategy Scout
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There is a much better chance to politically establish a strategy in your company if strategy development is already tactically thought-out and all involved persons are included in an intelligent manner. This book demonstrates how to shape this process to ensure that a...

Editeur : Springer
Parution : 2014-07-08
Collection : Management for Professionals
ePub

52,74
Télécharger le livre :  Innovative China
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China is trying to turn its labor, capital and resources intensive, lower added-value and export dependent growth into a sustainable innovative economy. This is changing the world’s power balance and has sparked a race between East and West in knowledge-based, high...

Editeur : Springer
Parution : 2014-07-08
Collection : Management for Professionals
ePub

52,74
Télécharger le livre :  Customer Relationship Management in the Financial Industry
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An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and organizational performance. However, financial institutions still face challenges with CRM systems in...

Editeur : Springer
Parution : 2014-07-08
Collection : Management for Professionals
ePub

52,74
Télécharger le livre :  Customer Knowledge Management
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Customer focus is the most important challenge of the future. Providing good customer service depends on how well companies know their customers and clearly identify their needs. Availability of customer knowledge, which is knowledge from, for and about the...

Editeur : Springer
Parution : 2014-06-30
Collection : Management for Professionals
ePub

52,74
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